Wacom tablets are collecting data for apps that open up users, and what Wacom is doing with the data is not completely clear. In a thorough blog post, a software-engineer Robert Heaton says that after setting up his tablet on his new laptop, he discovered his actions.
While developers and companies use Google Analytics to understand their customers, it is not clear why Wacom requires access to what applications users use. “What requires more explanation is why Wacom thinks it’s acceptable to record every time I open a new application, including the time, a string that presumably uniquely identifies me, and the application’s name,” said Heaton.
Users can switch off of their data collection by going in the settings in the Wacom Desktop Center —> “More”—> Privacy Settings —> and selecting “off” in the “Participate Wacom Experience Program” box.
Wacom Twitter support has been made available to Heaton to explain, however, that the information is being gathered “keep the computer safe from applications not downloaded from the App store.” To explain why these data are obtained, we have reached Wacom.